Sher n Care Fam
Forms & Links
Looking for important forms or links? See them here!
Payment Gateways
New Member Registration Information
Wondering what information to ask for from a new member? See below!
-
NAME:
-
NICKNAME: [preferably shortened first name, this is what shows up on the genealogy tree]
-
ID/PASSPORT/GOV'T ID: [must send photo of ID]
-
PHONE:
-
EMAIL ADDRESS:
-
SPONSOR: [name plus login ID number]
-
DELIVER ADDRESS (WITH POSTAL CODE):
-
RECIPIENT:
-
PLACEMENT: [if you know, leave blank if not]
To Transfer Account
It is necessary to provide two ID card pictures of the old member and the new member,
along with the following information.
OLD MEMBER ACCOUNT INFORMATION​
-
ACCOUNT ID:
-
MEMBER NAME:
-
ID NUMBER:
-
EMAIL ADDRESS:
NEW MEMBER ACCOUNT INFORMATION
-
NEW MEMBER NAME:
-
ID NUMBER:
-
EMAIL ADDRESS:
-
MOBILE PHONE NUMBER:
Product Defect Report Form
Does your product have a defect? Fill up this form and take a video of the product's defect before submitting these to your respective leader (or contact person).​​
Defective Product Claim Process:
1. Warranty Coverage: The product is covered under warranty for 1 year only.
2. Defect Report: Please fill out the defect form report and revert it back to us.
3. Video Evidence: Provide a video showing the machine malfunctioning. The video must include:
Footage taken from the bottom of the machine showing the serial number.
The machine plugged in and the defect area clearly shown.
4. Product Handling: Keep the defective machine with you for the moment. We will provide information from our logistics team to arrange for its return to the warehouse.
​
Proper Steps for Taking the Video:
1. Show the serial number on the back of the machine.
2. Plug in.
3. Show that you turn on the button.
4. Place your barefoot on the machine.
​
Remember to Provide these Details:
Member ID
Defective Item
Details of the Defect
Serial Number
Member/Receiver Name
Contact Number
Delivery Address